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Frequently Asked Questions
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Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Once your order is shipped, you'll receive a tracking number via email. Use this number on our website or the carrier's site to track your package's progress.
To modify your order, please contact our customer service team as soon as possible. Note that changes cannot be made once the order has been shipped.
For Switzerland and Europe, a return slip is included inside the package. We accept returns within 15 days of purchase, provided the items are in their original condition. Visit our Return Policy page for more details on how to process a return.